Conversation with jordan owner of Inspectology

This the conversation I had with Jordan owner of Inspectology until he stopped replying. He would not answer the phone or return my calls either. 

Apr 28, 2023, 12:57 PM

Maurice,

My name is Jordan Bird, the owner of Inspectology (formally BrickKicker). I'm so sorry that you're having so many issues with your home, so thank you for taking the time to send in this information. I was taking a look at the inspection report when I was notified of your call and wanted to know if any of the items we noted in the report (temporary supports in the basement, damaged joists, termite damage, etc) were addressed by the seller or was your purchase an as-is contract?

I am currently out of town however I will be reviewing the report in full so that I can address all of your issues.

Please respond at your earliest convenience.

Thank you

Jordan Bird

Apr 28, 2023, 1:42 PM

Hello Jordan, Thank for getting back to me. I do not believe these issues were noted. The temporary supports are not the problem according to the experts I had in here. I was only told of one damaged joist by the inspectors and told that it still met the the requirements because it it a thick board. I was not told of termite damage but see it noted a "possible" but have no idea where in the house that pic was taken.  There is a photo of a paint can in the report with a snake skin on it. That paint can is holding that corner of the floor up.  There is no mention of the floors in the house tilting there is no mention of a 2" sinkage.  There is mention that the wood support beam put in near that paint can is 2" short. Which is the end of the house that is sinking.  

Apr 28, 2023, 1:54 PM

It’s hard to show you that the floors are uneven that's why there are doorway pictures so that you can see the slant in the doorway.  The work room and the bathroom next to it have the most cracks on the walls showing settling and shifting.  I don't know what the standard threshold entry level is but was told ours from the living room to dining room may be to high at 1". We have stubbed a few toes. My mother tripped on it while staying here recovering for from an car accident and fell hurting her wrist.   

Maurice,

Apr 28, 2023, 8:27 PM

Thank you for getting back to me. Did your agent order a termite inspection? We are not termite inspectors and typically most agents order them on their clients behalf as the contract allows for repairs to be made if treatment is needed. I did not see this in your order. Again, was this an as is sale or did you get the seller to make any repairs? Do you have the written Reports from the structural engineer that came out to observe the damage? When would you say most of the settlement started?

Thanks in advance for answering these questions. I would like to come out and take a look at the house next week if that is possible?

Jordan 

 

Apr 28, 2023, 10:46 PM

Fanny Farton( Name changed for public because he threatened me with defamation of character) was my agent who was one of your employees until this his first sale. I do not recall a termite inspection order. It was pretty much an as is. She had the electric box fixed. Yes I have the written Report from the structural engineer. I can not say when the settlement started only that we noticed the floors slanted as we moved in. We had to put blocks and shims under furniture to level them. The sinking in the kitchen was noticed again after moving-in we could feel the sinking to the center. Looking in the crawl space there is no support under the island. 

Maurice 

May 26, 2023, 1:19 PM

I had a second inspector not the structural engineer walk through the house and he pointed out the drywall on the basement ceiling as possible asbestos and it is.

May 26, 2023, 3:26 PM

Maurice,

Asbestos was noted in the house during the inspection (in the flooring). If you could send me photos of the drywall that would be helpful. 

I have copied the scope of our inspection below. 

systems and conditions which are not within the scope of the building inspection include, but are not limited to: formaldehyde, lead paint, asbestos, toxic or flammable materials, and other environmental hazards; pest infestation, playground equipment, efficiency measurement of insulation or heating and cooling equipment, internal or underground drainage or plumbing, any systems which are shut down or otherwise secured; water wells (water quality and quantity) zoning ordinances; intercoms; security systems; heat sensors; cosmetics or building code conformity. 

Did you possibly have the tiles or any other surfaces (we noted potential lead-based paint) evaluated after it was noted in the inspection process? 

Jordan Bird 

May 26, 2023 3:46pm

The tile that you noted is at the top of the stairs and is intact.   The asbestos drywall is above the beam and support post in the basement. Also a month ago when we were having the rain for 2 weeks the ceiling was leaking upstairs. When we looked we found that there is a bucket and a bowl in the crawl space above the master bathroom. This now answers why are kitchen and downstairs bathroom have water marks on them the water has been leaking through the walls

may 26, 4:00pm

Maurice, The bucket in the attic was noted by us as we did the inspection. the bucket was dry and was moved by us at the inspection. I have attached the photo. This inspection was completed in 2021, have there been any leaks up to the point we had 2 weeks of rain?

 

May 26, 2023, 4:01 PM

Picture 1 master bathroom ceiling destroyed from leak.

Picture 2 kitchen spots

Picture 3 downstairs bathroom whole is taped over. Hole is from excessive water leaking and damage.

 I would have thought that your guys would have checked that crawl space and seen the bucket and bowl then question it. 

 I feel taken advantage of. My house is sinking by 2" in the front, the entire center of the house is caving inward, all the floors in the house sink towards the main stairs. I have 3 ceilings damaged and a roof that needs fixed from undisclosed leak. The kitchen is sinking in the center because of the weight of the island. The sink counter is bowing because of the sinking.  My front door is sinking because a paint can is holding it up. 

May 26, 2023, 4:04 PM

I noticed the downstairs bathroom looked like water damage in October of 2021  I had a friend of mine who is a contractor look at it. We could not figure out where the water was coming from so he told me to just keep an eye on it. I had put a hole in that ceiling before Thanksgiving because a 7 year old boy that was here made a big deal about the hole so I put the tape on it.

May 26, 2023, 4:56 PM

I have gone over the inspection report several times. Can you please let me know where this crawlspace bucket is mentioned.  I do not see it or a photo.

May 26, 2023, 5:06 PM

I just printed the report and in doing so I found a button that said full report. I had no idea the entire time there was more to that report than what was showing up on the main page. I did not know that there were more photos. However it does not It does not mention the bucket or bowl. It has the bucket pushed to the side in one photo. I think that that would have been a red flag for your inspectors to question why there is a bucket and bowl in the crawl space.  

May 27, 2023, 2:25 PM

I found the picture of the hole at the dated in December of 2021. I remember not taping it until the cold was coming through. 

Jun 7, 2023, 6:10pm

Hello Jordan

 I have been talking with Mr. Farton. He had a 3rd inspector do a walk through and things aren't getting better. We have THOUSANDS of dollars of work to be done and that's what is known.  Once work starts there is bound to be more needed because all 3 inspector have said there are hollow spots in the basement floor. I do not have the money to do all this work nor did I buy a house with the intent to do such work. The interior floors will probably never be level and that is not what I signed up for. I have talked to two different attorneys and that has gotten me to this point. I know no other option other than to retain one of them. I do not know who is at fault you or the seller. I do know there is a lot going on in and around this house and it was present at the time of inspection. This house is unsafe and unnerving. I am going to call your office today and hopefully we can speak.

Blessed Be

Maurice 

Jun 14, 1:36 PM

I have gotten my story out finally and posted

https://ourbadapple.blogspot.com/?m=1 

Blessed Be

Maurice 

Jun 20, 8:07 AM

Good morning Jordan, 

I have sent you several messages and you have not replied. I can almost expect not to get a reply to this. But I would like to know your insurance company information. If you don't provide this to me. I know that I can get this through the city. I think that perhaps they may like to read the story of my experience. I hope this reaches you. Well, look forward to hearing from you.

Blessed Be 

Maurice 

https://ourbadapple.blogspot.com/2024/06/the-house.html?m=1

Jul 2, 1:28 PM

(This email was titled Channel 11)

Either tonight or tomorrow night our story will air.

Sept 24, 2024, 4:29pm

Maurice,

I do not understand what this vague email is in reference to. We have talked through previous issues and noted problems with the home that were not addressed prior to purchase. If you have any issues that you would like to address in the future i would direct you to read the agreement you signed prior to the inspection relating to disputes per Maryland Law. Your real estate agent did not advise you to take the comments in our report and hire a licensed individual to evaluate those specific issues.

In accordance with law, it is illegal to provide a false statement, whether written or oral, of an individual's character and/or reputation, which:

1. Consists of any false statement, pictures or video intended to cause harm or damage another's character and/or reputation;

2. is communicated to another either in writing or verbally; and

3. the offending party is aware or should have been aware that such statement, pictures or video was false.

THEREFORE, you are hereby requested to immediately CEASE and DESIST any defamation and threats. Removal of your blog referencing Inspectology and your Instagram posts shall be removed within 48 hours.

Failure to comply with this cease and desist re- quest, will leave me no other alternative but to pursue all available legal remedies, including, but not limited to, filing a motion for injunctive relief, monetary damages, filing fees, court costs and/or attorney fees.

Respectfully,

Jordan Bird 

4:51pm

We did not work through issues. You stopped communicating. I have said nothing false, everything I have said is true and the things that I have mentioned were not in your report. You can threaten me and say whatever you would like, but truth remains. I will be adding this letter to my blog with all of our other communications. Your company screwed us. We are now in a sinking house with walls cracking around us and a paint can holding the floor up under the front door. If I have not already, I will be posting your report and all reports I have gotten after you to my blog, so the public can see the truth. I have nothing to hide my truth and no reason to lie. Why don't you go back in your report and tell me where it says my house is sinking 2.7" from the back to the front. Your team not once expressed any of the issues that I have mentioned while we were talking during the walkthrough. You screwed me and now you're trying to make it worse. But understand i'm only going to make it more known that you were doing this.

4:09pm

4:10pm

Again, there was no mention of the bowl and bucket. You pushed to the side that ultimately caused this damage because there was a leak in the roof.

There is no mention that the only support under the kitchen is a broken concrete slab a jack and a board.

5:11p

Maurice,

Thank you for expressing your intentions and acknowledging receipt of my email. I have forwarded your email, your blog and my correspondence to our attorney. I also have sent a certified letter to 6706 Everall Ave

Baltimore, MD 21206 Attn. Dennis Krugman, as you were not our client for this inspection; our agreement was with Mr. Krugman. If you read the agreement you will see that we cannot speak about the inspection to anyone other than our client (Mr. Krugman) which is why our communication with you will cease after this email.

I have also CCd *Fanny Farton, the realtor on file for this inspection. After providing the report to Mr. Krugman and Mr. Farton, we are not aware of what steps were taken to address the issues noted in our report (this includes multiple comments regarding improper bracing and additional installation of support posts in the basement) per the property inspection notice.

Jordan Bird 

* remember I have changed the realtor's name because he has also threatened me with defamation. It seems that nobody wants to be associated with the mess they put is in.

5:16pm

Never said you did not mention the braces. I also mentioned that you said you did not know why they were there if you read my blog. What I did expect you to find is that my floors sinking, doorways are crooked, paint can holding the door up, bucket and bowl in crawl space, no support under the kitchen. You can go to your attorney with this and I'd love to speak to him, but also know that it's only going to put your name even more public. You chose to stop communicating, and this is how you choose to start again.

5:23pm

Funny enough. I've been worrying about where am I going to get the $55-85k to fix the house the last month, and then you come along and make it worse. I guess I don't have to worry about it anymore because now that you have screwed me into this situation. You are going to try and destroy the rest of my life and try to take everything from us because you did me wrong. Thank you. It must feel good to know you will be taking a dying man's home from him that you screwed him on. may your god bless you.

5:36pm

I just had an Epiphany. As you said, Dennis is your client Dennis. He signed contracts with you. I did not. I can speak as freely as I would like. Ask your attorney about that.

 

Footnote not in the emails: Notice he ignored me until one month after the 3yr grace period that we can sue him for his company's negligence. Now he want to make the situation worse. He never addressed the things I brought to his attention. He is now using the client privately privilege months after he began to avoid my rebuttals of facts. 

 

Sep 25, 7:17 AM

Hello Licinda, 

This is the latest update on my house.The owner of inspectology sent me an email yesterday the 25th of sept threatening to sue for me sharing our story.  

Sep 25, 11:49am

Lucinda,

I wanted to apologize for misspelling your name this morning. The moment it sent I saw it but had to continue my morning. I sent Jordan's email early so that you would have it first thing. My eyes were still opening, as I was shuffling around getting things done with no caffeine in my system yet.

A bit of my personal information. ……as it says personal not ready to share this part of my shame with the public yet. So I left it out……. will ask again one of my many unanswered questions, where in inspectology's report does it say the floors are uneven? ..more personal info... again have said nothing untrue about either of you.

Yesterday I was going through the emails with Jordan. I noticed one of the questions he asked, and I did not answer on April 28th he asked "When would you say the settlement started?" As I said in my blog, I noticed it immediately move after moving in. On August 7th 2023, Richard the owner of Ram Jack Chesapeake came over to do an estimate. While he was here he said "This house has been sinking since it was built." It was that visit that I realized more about our floors. He was explaining how the floors would be leveled. They would be taken up and relayed higher. At that point, I realized our floors have already been leveled in the past. This is something I think inspectology should have noticed. As I said in my blog there is about an inch threshold into the dining room that my mother tripped on and fell while staying here to recover from a car accident. The room that sinks the most in the house is the workroom upstairs (above the diningroom). The floors in both rooms have been raised at some point in the past to fix the problem.

I also noticed that in your message, it mentioned threats. I couldn't figure out what you were speaking of until I thought maybe it was June 20th, I asked for your business insurance information. That is because on April 27th 2023, Steve from showalter, came over to do an inspection as an expert witness. Ultimately we did not use his services because, as he said it would be a very expensive endeavor. He did recommend that I get in touch with Inspectology's insurance agency. If I could not get anywhere with you or them, then I should go to the news with my story because "this house would look crazy on TV." You did not reply so I contacted Dan and in the end he too has threatened me with defamation. Seems either of you want to be associated with this mess. The other thing, either of you have said to me is exactly what false statements I have made. Jordan has not addressed issues that I have brought up to him but did confirm Dan did not do his job as a realtor and properly advise us.

Sep 25, 2024, 8:46 PM

I am unsure if my email to Lucinda was sent to Jordan and Fanny as well this morning, I do not see their names in the address bar. I'm sending it again to be clear that you all got it . This was sent to lucinda at the maryland real estate commission office just before noon today.